For Quality Purposes


For Quality Purposes is set in a Dispersed Universal Call Centre where call handlers, working from home, field enquiries from customers with a vast range of queries in areas they are rarely trained for or qualified to deal with. Our heroes are often left floundering but cheeriness is their default setting. Funny, touching and thoughtful, this play is devised especially to be performed online.


Performed by: Amy Ann Haigh, Bernadette Russell, Carys Jones, Lexia Tomlinson, Luanda Yasmin
Directed by: James Yarker and devised with the company and Craig Stephens
Soundtrack by: Nina West
Video Post-Production: Oliver Clark


  • August 2020
    Launced Online